LibCyberAI Help

Get LibCyberAI running and support customers from one place.

This page is for vendors evaluating or operating LibCyberAI. The help widget on this page is powered by LibCyberAI's own support knowledge base.

Connect the LibCyber connector

Deploy the libcyber-connector sidecar with your LibCyberAI vendor API key and secret, point it at your LibCyber cs-api, and LibCyberAI will sync tickets and knowledge automatically.

Import your knowledge base

Use Import Knowledge Base from the vendor portal to pull your latest panel docs, then add manual LibCyberAI-only articles where needed.

Handle support in the web inbox

Escalated conversations can be taken over directly in LibCyberAI. Human agents can reply, resume AI, or close the conversation without Telegram.

Invite your team

Owners and managers can invite agents into the portal so multiple teammates can manage escalations and customer chat together.

Need setup help right now?

Open the chat widget in the bottom-right corner and ask about plugin installation, pairing, billing, knowledge import, or vendor-team setup.